Included

* 12 hrs weekly cleaning
* Electricity – up to €150 per week
* Weekly pool maintenance
* Garden maintenance
* Satellite TV
* ADSL broadband wireless internet access
* Final cleaning – maximum of 5 hours

Extras

There is an electricity allowance of €150 per week. A meter reading will be taken on arrival at the property. If electricity consumption exceeds the amount of €150 per week, the client will be charged, at cost, for the excess. These charges are to be deducted from the security deposit. This amount should be adequate for any normal usage and is only put in place to avoid any careless wastage, for example, by leaving lights and fans on 24/7. Pool heating, if requested, is included within the allowance, although in the warmer months should not be necessary.

Booking

To make a booking, please contact Rent South of France with your preferred dates for rental. A booking will be secured when the owner has received the completed booking form, which will form the contract, and a 50% deposit. The balance of the agreed rent will be paid to the owner not less than 8 weeks before the start of the rental. Failure to make timely payment will allow the owner to treat the contract as cancelled by you. The client undertakes to ensure that all persons in the party are covered by insurance for any risk, particularly illness, cancellation or accident. The contract is to be determined in accordance with English law and is subject to the exclusive jurisdiction of the English Courts.

Alterations & Amendments

The rate and the dates under the initial contract cannot be changed unless approved by both client and owner. A new contract may be required.

Cancellation Policy

The client may cancel the contract at any time by notice in writing to Rent South of France. If the client cancels more than 8 weeks before the start of the rental or if he does not pay the balance due, the client’s booking deposit will be forfeited and the owner will not be required to repay this unless the property is re-let. In this eventuality a re-letting at the same rate will result in a full refund but any diminution in the rate received will reduce the repayment accordingly. If the client cancels within 8 weeks of the start of the rental, the booking deposit is lost and the balance payment will only be refunded to the client if the owner manages to re-let the property, on the same basis as above. If the owner cancels at any time after confirming the booking and receiving the initial deposit, the owner will be required to refund in full all monies received.

Arrival & Departure

The caretaker will greet you on arrival at the property, no earlier than 4pm on the start date. The house must be vacated no later than 10am on the departure date.

Accommodation Facilities

Rent South of France will provide the accommodation / facilities listed in the contract as described in the website. Rent South of France has used all reasonable care in providing accurate details of the accommodation / facilities to be provided. We will promptly provide you with details of any changes to this information that may arise after the date of the booking confirmation.

Security Deposit

There is also a security deposit of £3,000 payable to the owner at any time, but no less than one week before the start of the rental. The client will pay for any damages to the property and its contents caused by any persons in the client’s party during the rental period. For this purpose the security deposit is held on account of the cost of telephone, gas, breakage or damage, and any other extra costs, which may be applicable, such an excess of the €150 electricity allowance. Any assessment of damages will take into account normal wear and tear. The owner must notify the client within 28 days of the end of the rental of any major breakages / damages / claims to be made against the client. Where possible, all damages and the cost of such repairs will be approved by the client and the owner. The clients’ security deposit will be returned to them within a maximum of 3 months from the end of the rental.

Linen

Linen, that consists of one set of sheets, pillowcases, a bath towel and swimming towel for each person per week, is provided by the owner and laundry is included in the price of the rental. Additional linen and mid-week changes can be available on request at an additional cost. Any dry cleaning of any soiled soft furnishings such as extra linen, duvet covers, cushions etc. required will be charged to an individual client immediately after the rental period and not at the end of the rental season. Beds will be made up ready for your arrival, but please be kind enough to help the housekeeper on changeover day by stripping all used beds and leaving used linen and towels in a pile on the floor of each bedroom. Two pillows and one duvet will be provided per person

Staff

The caretaker couple lives in a small cottage on the property so is close to hand should any problems arise. 12 hours of cleaning per week are included in the price of the rental and 5 hours for the final cleaning. The property will be thoroughly cleaned before the client’s arrival at the owner’s expense. If, on the client’s departure, the house is found in particularly bad condition, the housekeeper will be allowed to record the number of hours actually worked, and the difference will be charged to the client. Any additional hours required will be by arrangement. The caretaker is responsible for the maintenance of the garden and pool during the rental period. The grass will be mowed at least once a week and the caretaker will be responsible for keeping the garden neat and tidy. Please let the caretaker know if there are any times that are inconvenient for working in the garden. Note: If the caretaker notes any problem whatsoever while tenants are in residence, he is required to alert the owner immediately so that appropriate action can be taken.

Pool & Pool Security

A sufficient number of sun beds will be provided by the owner according to the number of people allowed to stay in the house. Sunbed cushion covers are clean on arrival. No responsibility for pool safety is accepted. The pool cover must be used whilst the pool is unattended. The owner is not responsible for any loss, damage, cost, personal injury or death to you to the extent caused by your own acts or omissions, by the acts or omissions of others or by unforeseeable circumstances beyond the owner’s reasonable control. The owners will, however, offer such assistance locally as is reasonable in the circumstances.

Parties at the property

The owner’s agreement needs to be given in writing for the organisation of all parties of more than 20 people. In these cases an extra security deposit will be taken by the owner. In addition the party will only be allowed to go ahead once the owner has approved of the party organiser and is satisfied that all local rules and requirements, most specifically concerning noise and neighbours, have been dealt with correctly.

Respect for the property

Unlike most properties that are rented, this is the home of the owner and has many personal items around the house. The owner asks the client and guests to respect their surroundings. Areas such as the pantry, fridge and deep freeze will still contain everyday items and stock that are used by the owner. There is a large array of glassware, crockery and kitchen utensils for general use, but do let the caretaker know if anything gets broken so that it can replaced. The client is responsible for any damage to the accommodation caused during their stay. The owner may immediately and without further responsibility or liability cancel the contract and remove you from the accommodation if your behaviour is likely to cause distress, injury or disruption to persons or damage to the property.

Rebate Policy

Should a problem arise during a rental, the caretaker and owner must be notified immediately. The owner will do their utmost to resolve it to the satisfaction of all concerned. If the villa is delivered in an unacceptable state or if serious problems arise during the rental and the caretaker is unable to help, please contact the owner direct on +44 7961 177988.

Complaints Procedure

If you have a complaint about your stay, please contact the owner in writing within 28 days of the final day of your holiday.

Suggestions

Any suggestions regarding the property will be gratefully received.

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